Payment Information

At the moment we only accept payments in full from one payment type. We don't currently have the facilities for partial payment between 2 different payment types or cards but are looking into this option in the near future.

No, we don't offer lay-by online however we do offer lay-by in store. Please contact your nearest store for more information. A full list of Harris Scarfe stores can be found at our Store Locator page.

Yes, we do accept gift cards. Gift cards can be redeemed online and in-store.

You don't need an existing account with Harris Scarfe to shop with us online. Simple browse our website and if you find anything you like, add it to your shopping cart and then follow the checkout process. If you don't already have an existing account, we'll create one for you as part of the checkout process, all you need to do is pick a password at the end of your order.

Alternately, you can check out as a guest, simply add the items to your cart, choose Check Out Securely, enter your email address and choose to continue as guest. When you choose to check out as a guest, we won't save your details.

We strive to ensure that every credit card transaction occurs in a secure environment. All web pages on the Harris Scarfe website that handle sensitive information are secured with a 128-bit SSL security encryption with a certification awarded by Norton Security. What this means is that your personal information is safe with us.

To further protect our customers, we ensure that your credit card information is never stored on the website at any point during your transaction, rather, it is submitted directly to our bank via SecurePay, the same payment gateway supplier used by major Australian banks, government organisations and other major Australian Retailers.

When an order is placed with Harris Scarfe online for the first time, our system will create a $1 pre authorisation to check that your payment details are correct. This appears as a $1.00 pending payment in your account. Please rest assured that this is not a charge and will be returned to your account within 7 days.

The Harris Scarfe Value Plus Credit Card has been a convenient and easy way to shop and pay for purchases at Harris Scarfe over many years. However, many customers now want flexibility via a variety of new payment options and are using their Value Plus Credit Card less and less. With fewer customers using the Value Plus Credit Card, it is no longer viable For Harris Scarfe to operate the program.

We have therefore taken the decision to close the Harris Scarfe Value Plus Credit Card program.

Effective 17 April 2023, the Harris Scarfe Value Plus Credit Card will no longer be accepted for payment for your purchases.

This applies to both in-store and online purchases. You will continue to receive your monthly statement with the balance payable in accordance with your Credit Contract.

Please contact the Harris Scarfe cards team via 1300 131 444.

The balance on your account at 16 April 2023 is payable in accordance with the Value Plus Credit Card Terms & Conditions.

Yes, all existing Payment methods remain available to you. You can continue to make payments at any register in all Harris Scarfe stores.

Yes, you will continue to receive your statement in accordance with the Value Plus Credit Card Term & Conditions. Please contact the Customer Care on 1300 131 444 if you want the convenience of receiving your statement via email.

Yes, Late Fees and Interest Charges will continue apply to your Account as per as per the Value Plus Credit Card Term & Conditions.

There is no change to the Harris Scarfe Gift Card program. You can continue to purchase Harris Scarfe Gift Cards although you will no longer be able to charge them to your Value Plus Card. You can continue to redeem Gift Card for instore purchases until their expiry date (terms and conditions can be found on the back of your gift card).

Please return your purchase back to a Harris Scarfe for a refund to your Value Plus Account (Please note Harris Scarfe Refund Policy applies).

Contact Customer Care on 1300 131 444 and request a refund of your credit balance.

Please contact the Customer Care on 1300 131 444 to report lost / stolen / damaged cards. Replacement Cards will not be issued after 16 April 2023. Please use your statement to make further payments of your account balance.